Terms of service

Last Updated: April 15, 2025

Welcome to LactPro Business Consulting (“LactPro,” “we,” “our,” or “us”). Please read these Terms & Policies carefully before using our website, services, or products. By accessing or using this website (lactpro.com), you agree to be bound by these terms and all applicable laws and regulations.

Use of Website

This website and its content are intended for informational and educational purposes only. You may browse the site, download resources for personal use, and engage with our materials in ways consistent with our brand’s professional standards. Any misuse, including attempts to reverse engineer, duplicate, or resell content without permission, is strictly prohibited.

Intellectual Property

All content, including logos, designs, text, images, tools, worksheets, downloadable products, and course materials are the intellectual property of LactPro and are protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without prior written consent.

Services and Products

We offer business coaching, digital downloads, templates, toolkits, and educational programs designed for lactation professionals. These services are not clinical in nature and do not replace medical, legal, or financial advice.

Right to Refuse Services

We reserve the right to refuse or discontinue services to any individual or organization at any time, for any reason, including (but not limited to) disruptive behavior, unethical conduct, violation of our terms, or a mismatch in values or business alignment. Decisions are made at our sole discretion and are final.

Payment and Refund Policy

All payments for services and digital products are due upfront and are non-refundable unless otherwise specified in writing. Coaching programs and consulting services may offer payment plans or installment options, which must be honored as agreed upon. Failure to complete payments may result in termination of access to services or resources.

User Conduct

You agree not to use our site or services to:

- Upload or transmit malicious software or harmful code.

- Harass, threaten, or defame any individual or business.

- Collect or store personal data of others without permission.

- Interfere with the functionality or security of the site.

Privacy Policy

We are committed to protecting your privacy. Any personal information collected through our website (such as name, email, or billing details) is used strictly for communication, service delivery, or marketing purposes with your consent. We do not sell or share your information with third parties except where required by law.

Disclaimers

All services and materials are provided “as is” and without warranties of any kind. LactPro disclaims all warranties, express or implied, including fitness for a particular purpose. We make no guarantees regarding client results or business outcomes from the use of our products or services.

Limitation of Liability

Under no circumstances shall LactPro or its affiliates be liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use the website, services, or content—even if we have been advised of the possibility of such damages.

Modifications

We reserve the right to update or change these terms at any time. All changes will be posted on this page with an updated effective date. Continued use of the site after such changes constitutes your acceptance of the revised terms.

Governing Law

These Terms & Policies are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States.